What it covers
- Ingestion — PDF, DOCX, HTML, images with OCR; incremental re-indexing.
- Retrieval quality — Hybrid search, re-ranking, per-tenant question banks to measure recall.
- Citations and refusals — Every answer points to its passages; no passage, no answer.
How we work
We build a question bank with your team first, then tune retrieval against it — quality is a number, not a feeling.
