The problems we solve

• Low patient adoption — Most legacy portals see <20% active use — wasted investment.
• Disconnected channels — Patients juggle 4+ apps for one provider.
• Accessibility gaps — WCAG 2.2 AA, multilingual, and age-friendly UX are often afterthoughts.

What's included

• Unified web + mobile portal — One codebase via React Native Web — consistent UX everywhere.
• Secure messaging & video — HIPAA-compliant chat and televisits inside the same portal.
• Lab results & care plans — Plain-language explanations, trend graphs, and care reminders.
• Bill pay & insurance — Itemized statements, payment plans, and real-time eligibility.

Outcomes you can measure

• Portal active usage above 60%
• Self-service rate up 3x
• Lower call-center load
• Higher patient satisfaction (CAHPS) scores

Technology stack

React · React Native · Node.js · PostgreSQL · FHIR · Twilio

Typical timeline

8–16 weeks to a production-ready MVP. Fixed-scope discovery in week 1, working software every 2 weeks.